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- Process orders for labels that may orginate from customers or sales staff.
- Monitor open orders and keep relevant parties informed of expected deliveries.
- Liaising with sales team, department colleagues, and labels factory to ensure a trouble-free experience for customers ensuring needs are met.
- Providing all relevant documents both internally and externally.
- Managing customer expectations including pricing and delivery.
- Identify areas for process improvements and make recommendations.
- Issue Production Purchase orders.
- Manage Purchase orders to Suppliers within Operations.
- Coordinate and control Production Plan.
- Provide administrative support to Sales as well as Operations.
- Ad-Hoc duties as per the request of your line manager.
- Planning and Organizing
- Organises personal time and resources to meet both deadlines and objectives.
- Able to accept multiple objectives and prioritize accordingly.
- Can take a planned approach whilst being able to incorporate changes.
- Monitors own progress effectively.
- Shows particular attention to detail.
- Experience with SAP preferential.
- Works hard to achieve set targets.
- Works hard on a personal level to overcome difficulty in achieving results.
- Keen to improve skills, learn from mistakes and accept constructive feedback.
- Works hard to sustain team performance by encouraging others.
- Actively shares knowledge with the team.
- Builds trust through contact, helpfulness, and consistency of behavior.
- Adheres to company processes, procedures, and accuracy of administration to achieve results for the team.
- Takes personal responsibility for activity that will benefit the team.
- Becomes involved in and contributes to team decisions.
- Remains calm under challenge, with the ability to explain their position when asked.
- Able to assert self positively without disrupting performance.
