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Role: IT Change Manager
Location: Hybrid / Remote
Hours: Full-time
Salary: 37,999 - 45,163
Start Date: 6th January 2024
Duration: 6-month Fixed-Term Contract
About the Role
On behalf of The Open University, Pertemps is recruiting for an experienced IT Change Manager. This role involves overseeing the operational implementation of a well-established Change Management process based on ITILv3. It is a short-term opportunity while The Open University recruits a permanent role holder.
The IT Change Manager will ensure the effective delivery of Change Management processes across all Open University Digital and IT Services. You will play a key role in managing the complete lifecycle of changes within a structured and controlled environment.
Key Responsibilities:
- Record, evaluate, authorise, prioritise, plan, test, implement, document, and review all changes.
- Assess changes for risk and impact.
- Collaborate with auditors to ensure accurate management of changes.
- Lead the Change Advisory Board (CAB) to approve and authorise changes.
- Maintain a Forward Schedule of Change and resolve any scheduling conflicts.
- Monitor compliance with established Change Management processes.
- Work closely with stakeholders and technical teams.
- Negotiate suitable change windows with business units.
Skills and Experience:
Essential:
- Formal ITILv3/4 certification(s).
- Proven practical experience in operational Change Management.
- Strong interpersonal, communication, and negotiation skills.
- A professional and customer-focused approach.
- Ability to work both independently and collaboratively.
- A flexible and team-oriented mindset.
About us and our client
As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of everyone's talents has enabled us to open doors for our employees, our clients, and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person.
The Open University is committed to equality, diversity and inclusion which is reflected in our mission to be open to people, places, methods and ideas. We aim to foster a diverse and inclusive environment so that all in our OU community can reach their potential. We recognise that different people bring different perspectives, ideas, knowledge, and culture, and that this difference brings great strength. We strive to recruit, retain and develop the careers of a diverse pool of students and staff, and particularly encourage applications from all underrepresented groups. We also aspire to make The Open University a supportive workplace for all through our policies, services and staff networks.
