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Field Service Engineer

Hays Specialist Recruitment Limited
Posted 10 hours ago, valid for 15 days
Location

Milton Keynes, Buckinghamshire MK10 9QA

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client is seeking a dedicated Field Service Engineer to join their team on a permanent basis.
  • The role involves travel across the country for the replacement, upgrade, overhaul, and repair of train doors.
  • Candidates should have a proven background in troubleshooting and customer service, with mechanical qualifications required and electrical qualifications preferred.
  • The salary for this position ranges from £35,000 to £40,000, depending on experience, and requires a willingness to travel more than 50% of the time.
  • Additional benefits include 25 holiday days increasing to a maximum of 33, a company pension, and overtime rates for hours worked beyond the contracted 38 hours per week.

Your new companyOur client is seeking a dedicated Field Service Engineer to join their team on a permanent basis.The company supplies, services, repairs and replaces train doors on train stock across the country.This role will involve travel to various sites around the country working on the replacement, upgrade, overhaul, and repair of orders.The role will involve working away from home when required during the week and the role will also involve night work when required.Your new roleThe role will involve but not limited to the following duties:

  • Provide on-site support for repairs, upgrades, and overhauls of engineering systems.
  • Conduct training sessions for customers to maximise system effectiveness.
  • Troubleshoot malfunctions and suggest corrective actions.
  • Process repair and replacement orders independently.
  • Prepare detailed work reports and documentation.
  • Ensure compliance with safety guidelines and company policies.
  • Collaborate with the team to identify and resolve technical issues.

Requirements:

  • Experience: Proven background in troubleshooting and customer service. Familiarity with door wings, sliding steps, and drives is a plus.
  • Education: Mechanical qualifications required; electrical qualifications preferred.
  • Skills: Strong communication and documentation skills. Proficient in technical reporting and computer use.
  • Flexibility: Willingness to travel more than 50% of the time.

What you will get:

  • Salary depending on experience: £35,000 to £40,000
  • 25 holiday days rising by one each year of service to a maximum of 33
  • Company pension
  • Death in service
  • Overtime rates apply over the contracted 38hrs per week.
  • Time & Third for Weekdays, Time & Half for Weekends & Double Time for Nightshift
  • Company van where required
  • Paid train travel

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now and speak to Garry on

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.