Administrator

Altitude-Recruitment Limited

Posted 2 days ago, valid for a month

Milton Keynes, Buckinghamshire MK13 0AT, England

Full Time

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Sonic Summary

The position is for a Permanent Office Administrator based in Milton Keynes, offering a salary of £25,000 per annum.
The role requires a minimum of 1 year of administrative experience, with a strong background in customer service.
Key responsibilities include managing invoices, handling HR functions, and addressing customer complaints effectively.
Candidates should possess excellent organizational skills, confidentiality, and the ability to prioritize tasks while maintaining a positive demeanor.
The company is undergoing significant transformation, providing an exciting opportunity for growth and involvement in various administrative functions.

PermanentOffice Administrator£25,000 paOffice basedBased in Milton Keynes Our client are an independent retailer going through an exciting period of transformation, with some exciting growth and business changes. They seek a motivated, enthusiastic administrator to ensure the smooth running of the admin function operationally for the business. A background within customer service is key. Ideally a minimum of 1 year's administrative experience is required, along with the ability to communicate effectively throughout the business and with customers. Office Administration

Sign off invoices and update centre paperwork to include labelling and filing
Log and report repairs
Report alarm changes and fire extinguisher checks
Ordering consumables
Vehicle updates
Waste collection issues

HR Admin

Manage holiday tracker
Manage incoming HR inbox
Process starters/leavers and any staff changes
Raise letters to action - deduction, pay rises, pension and job offers
Carry out reference checks
Ordering of stationery or any equipment
Raise and send reports to include any filing of HR documents

Customer Service

Manage inbox from customers regarding complaints
Process refunds when required
Handle complaints - liaise with appropriate staff to action and ensure each complaint is handled satisfactory within a timely manner
Manage and respond to Google/Trustpilot reviews

A varied role requiring a diverse range of skills and experience. The ability to be organised, confidential, able to prioritise, confident with your approach. Effective customer service skills and the ability to follow up managers in order to deal with escalations handling complaints. A positive manner, articulate with your communication style. Please let us know if we need to make reasonable adjustments to our process, please let us know about how we can best support you and make the adjustments that may be needed. Altitude-Recruitment Limited acting as an Employment Agency and Employment Business.

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