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Technical Services Administrator
Here at Manpower, we have an opportunity for an experienced administrator to join the team of one of our busy hire clients based in Milton Keynes.
Within the role the successful candidate will be able to support in all administrative duties related to the engineer's activity, support in any ad hoc duties when required and demonstrate their organisational, time-management and IT skills effectively to support the wider business.
Key Responsibilities:
- Administer engineering activities for service, repair, and inspection of Customer's Own Equipment and hire fleet.
- Organise and manage works from initial enquiry to invoice, ensuring compliance with UK regulations and Speedy Powered Access Standards.
- Prepare hire fleet schedules, ensuring compliance and reporting status.
- Handle breakdown calls and technical enquiries, managing from attendance to completion, and report on key performance indicators (KPIs).
- Maintain safety and health standards, identifying and reporting risks or hazards.
- Follow company policies and procedures, complete mandatory training, and comply with Risk Assessments and COSHH guidelines.
- Wear appropriate uniform and PPE, maintain professional behaviour, and complete paperwork accurately.
- Communicate effectively with teams to improve productivity and financial performance.
- Assist in achieving high audit scores and maintain housekeeping standards.
- Produce reports as required and support other departments when necessary.
Skills and Experience:
- Previous customer-facing experience preferred.
- Customer-centric approach with excellent IT skills (Excel, Word, PowerPoint).
- Strong organisational, communication, and problem-solving skills.
- Ability to work under pressure with high levels of integrity and diligence.
- Flexible and willing to work overtime, including weekends and evenings.
- Willing to travel for external training and assist other regions when required.
This role is currently a temporary position.
Monday - Friday (7:30am - 5:30pm) - 1 hour lunch
11.75 per hour
If you would be interested, please don't hesitate to apply and get a CV over to us!
