Service Controller

Pertemps Crawley Perms 304

Posted 10 hours ago, valid for 3 days

Morden, Surrey SM4 5, England

£35,000 - £40,000 per annum

Full Time

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Sonic Summary

Our client, a well-established Plant Hire company, is seeking a Service Controller to join their team in Morden.
The role involves coordinating servicing, repairs, and maintenance of plant equipment, tools, and fleet vehicles.
Candidates should have previous experience in scheduling or coordinating service or maintenance work, along with strong customer service skills.
The salary for this position ranges from £35,000 to £40,000 per annum, depending on experience.
This is a full-time position with a Monday to Friday schedule and includes 21 days of holiday plus bank holidays.

Our client, a well-established Plant Hire company is looking for a Service Controller to join their team in Morden.The Role:As a Service Controller, you will play a vital role in ensuring the smooth running of the service department, coordinating the servicing, repairs, and maintenance of plant equipment, tools, and fleet vehicles.Your key responsibilities will include:

Scheduling and coordinating service, repair, and maintenance tasks in line with customer requirements.
Liaising with customers to understand their needs and scheduling work accordingly.
Maintaining accurate records, including repair logs, inspection reports, and service histories.
Troubleshooting technical issues over the phone, providing initial guidance, and advising on the next steps.

The Person:

Previous experience in scheduling/coordinating service or maintenance work is essential
Strong customer service skills and the ability to build rapport with clients.
Excellent communication and organisational skills with a proactive approach.
A background in Plant Hire or Construction is desirable but not essential.

The Package:

Monday - Friday | 8:00 AM - 5:30 PM
Salary: £35,000 - £40,000 per annum DOE
21 days holiday + bank holidays (3 days allocated for Christmas shutdown)
Other great benefits

This is a fantastic opportunity to join a well-established company and play a key role in their service operations. If this sound of interest, apply today to hear more.

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