Senior Account Manager - Tech, People-Focused & Fun-Loving

If you’re skilled at managing and growing accounts and craving a fresh challenge, you’re reading the right Ad.

Are you looking for an environment that pushes you to think bigger, close larger, and develop client relationships that truly stand out?

Do you want to work somewhere that values your expertise in both renewals and new business, where you can make a genuine impact on clients’ success?

Then keep reading...

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The Role at a Glance:

Senior Account Manager
Chesterfield, Derbyshire
£45,000 – £55,000 Base (£90,000 - £110,000 OTE)
Plus Accelerators, Bonus, Pension, Health & More

Business: COOLSPIRiT - UK’s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years.
Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services
Values: Obsessed with customer service. Team focussed. Innovation driven

Your Background / Skills: Sales, Team Leadership, Sales Strategy, Sales Development, Coaching and Mentoring, Relationship Management, Customer Success.
Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services

Who we are:

At COOLSPIRiT (acquired by Databaracks), we’re on a mission to redefine sales leadership. For over 25 years, we’ve powered the UK’s top organisations with state-of-the-art data management and security solutions. Now, we’re looking for a dynamic Senior Account Manager to join the team.

We see our Senior Account Managers as strategic partners to our clients—not just salespeople.

What We’re All About:

Born in Derbyshire, we’ve spent decades earning the trust of the UK’s most prominent organisations. Here at COOLSPIRiT:

+ Integrity, honesty, and mutual respect aren’t buzzwords—they’re our backbone.
+ We don’t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise.
+ Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that’s second to none.

The Opportunity: Senior Account Manager

This isn’t about filling a role—it’s about writing your legacy. What You’ll Be Doing:

// Renew & Re-Sign Existing Customers: Keep the spark alive with our clients! Own the renewal process, fine-tune pricing, and tackle churn risks before they even think about leaving.
// Upsell & Cross-Sell: Find the “aha!” moments for clients. Spot ways to add value, introduce game-changing services, and craft proposals that make them say, “Yes, we need that!”
// Manage Ongoing Client Relationships: Be the rockstar your clients count on. Solve issues fast, host insightful business reviews, and ensure their goals and our solutions are always in sync.
// Convert Qualified Leads: Take the baton from Sales Development and run with it. Nail discovery calls, uncover client needs, and close deals with confidence and style.
// Strategise & Plan Accounts: Map out the road to success for every account. Build growth-driven strategies, keep your pipeline predictions spot-on, and ensure the CRM sings your praises with clean data.
// Hit Your Targets: Set the bar high and then crush it. Consistently hit your numbers, whether it’s a monthly, quarterly, or yearly goal.
// Cultivate Advocacy & Referrals: Turn great service into great stories. Create experiences that leave clients raving about you, inspiring referrals, testimonials, and even case studies.
// Stay Ahead of the Curve: Be the trend whisperer. Track market shifts, know what the competition is up to, and share fresh ideas that keep us ahead of the game.
// Maintain Compliance & Administrative Accuracy: Keep it clean, precise, and on point. Follow the rules, nail the billing process, and document everything like the pro you are.

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Are You ‘The One’?

// You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services—you don’t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology!
// Own Your Business Like a Boss: Hitting targets isn’t just a goal—it’s your standard. With a stellar track record of renewals and expansions, you turn every account into a success story.
// Think Big, Act Smart: You don’t just focus on today; you’re always looking ahead. You see opportunities others miss and craft solutions that deliver lasting value for clients.
// Master the Art of Connection: Whether it’s clients or colleagues, you know how to build trust and keep the momentum going. Your communication skills turn conversations into agreements and ideas into action.
// Always Leveling Up: You’re hungry to improve. Market trends? New insights? Client feedback? You take it all in stride, refining your approach to stay ahead and deliver even bigger wins.

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Salary & Rewards:

+ Competitive Earnings: Up to £55k base + commission that rewards your brilliance.
+ Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself.
+ Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team.

Ready to Make Waves?

If this sounds like the game-changing move you’ve been waiting for, hit "Apply" to turn a job into the adventure of a lifetime!

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