SonicJobs Logo
Left arrow iconBack to search

Customer Service Administrator

Office Angels
Posted 3 days ago, valid for 20 days
Location

Newbury, Berkshire RG14 2LA, England

Salary

£24,000 - £28,800 per annum

info
Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The role of Customer Service Administrator is available in Newbury, Hampshire, within the manufacturing industry.
  • The salary for this position ranges from £30,000 to £35,000.
  • Candidates should have experience in a similar role, preferably with strong communication skills and a customer-focused approach.
  • Key responsibilities include taking orders, creating courier labels, invoicing, and managing customer inquiries and complaints.
  • The company offers benefits such as career progression, a pension scheme, and a strong training program.

Role: Customer service Administrator

Industry: Manufacturing

Location: Newbury, Hampshire

Salary: £30,000-£35,000

Office Angels have teamed up with a forward thinking, dynamic client who are in the manufacturing industry, are looking to recruit a Customer Services Administrator. This role is a busy role which is based in the office. You will join an established team of individuals who are hardworking, have excellent communication skills as well as enjoying developing within this company and sector.

The day to day duties in your new job will be….

  • Taking Orders over the phone or email
  • Creating relevant courier labels
  • Ensuring that these orders are entered and executed properly, right up to the point of delivery to the customer.
  • Invoicing for all goods and services and raising of credit notes.
  • Being the face to the customer in dealing with customer enquiries, queries and complaints and ensuring that these are being solved in a caring, professional and satisfactory manner.
  • Ensuring that all complaints & concerns are raised with management.
  • Liaising with the Technical Department on all issues concerning repairs, return to stock and any technical issues raised by involving the customer.
  • Inputting Orders on the Sage System

Benefits:

  • Career progression
  • Pension scheme
  • Health scheme
  • Strong training programme

Next steps

Apply today with your up to date CV as well as emailing it directly to Lucy or alternatively for a quick response call and speak to Lucy to discuss this role in further detail. Out client is able to interview ASAP for a quick turnaround - so don't miss out!!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.