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Are you a customer service superstar with a passion for providing exceptional support to customers? Are you looking for a new opportunity in a fast-paced and dynamic environment? We have an exciting temporary position available for a Sales Administrator with the potential to turn into a permanent role. Join our client's team in Newbury and embark on a fulfilling career journey where your customer service skills can truly shine!
Responsibilities:
- Manage customer telephone and email enquiries.
- Process customer orders and maintain accurate customer account records.
- Ensure a 'first-class' freight delivery service for our valued customers.
- Escalate any customer complaints or queries to the Customer Service Manager.
- Assist the Customer Returns Manager by summarising customer complaint details.
- Provide support to the sales and marketing team with ad hoc tasks.
Requirements:
- Customer-first attitude and willingness to go the extra mile.
- Strong communication skills, both verbal and written.
- Previous experience in a customer care or customer-facing role.
- Confident on the telephone with excellent attention to detail.
- Highly organised, able to multitask, and work to targets.
- Proficiency in Microsoft Office; experience with Sage 200 preferred.
- Excellent team player traits.
Benefits:
- Competitive salary of £26,000 - £27,000 per annum.
- Opportunity to join a lovely team and work in a supportive environment.
- Chance to receive training and develop your skills.
- 37.75 hours per week, providing work-life balance.
- Exciting potential for permanent employment.
Don't miss out on this fantastic opportunity! Apply now by contacting Ella or Sophie on . We're excited to hear from you and help you take the next steps in your career. Adecco is dedicated to promoting inclusivity and accessibility during our recruitment process, so please let us know if you require any reasonable adjustments. Join our client's team and make a real difference today!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
