Service Advisor

KPI People

Posted 3 days ago, valid for 16 hours

Newbury, Berkshire RG14 2LA, England

Full Time

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Sonic Summary

Our client, a busy franchised main dealership in Newbury, is seeking a Service Advisor to join their successful Aftersales team.
Candidates must have at least 12 months of experience as a Service Advisor in the motor trade and a full UK Driving Licence.
The role involves meeting and greeting customers, explaining vehicle work, and ensuring accurate completion of paperwork.
The basic salary for this position is £28,500, with on-target earnings reaching £36,000, along with a great benefits package.
Working hours are Monday to Friday from 8am to 6pm, with Saturday mornings on a rota basis.

Our client, a busy franchised main dealership in Newbury has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities

Previous Experience as a service advisor in the motor trade is essential for this role

As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: 12 months Motor Trade Service Advisor experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Expereince Remuneration & Benefits Basic Salary of £28,500 On Target Earnings of £36,000 Great Benefits Package Working Hours Monday to Friday 8am - 6pm Saturday Mornings on a Rota

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