Account Manager

Are you an experienced Account Manager with a passion for Unified Communications (UC) and a knack for building lasting customer relationships? If so, this role could be for you.

About the Company:
A leader in delivering cutting-edge unified communications, collaboration, and cloud solutions across Europe, this company focuses on empowering partners to meet customer demands while fostering an inclusive, innovative, and dynamic workplace. They are seeking a driven Account Manager who brings expertise in UC and a passion for customer success to help expand their reach and grow their partner base.

The Role:
As an Account Manager, you will be at the forefront of driving Unified Communications solutions, building strong relationships with partners, and delivering tailored services to meet their unique needs. Managing a portfolio of key accounts, you will identify growth avenues and ensure customer satisfaction through strategic engagement and expert advice. Your UC knowledge will enable you to lead customer interactions, showcase innovative solutions, and collaborate with internal teams to deliver outstanding results while contributing to business growth.

Key Responsibilities:

- Build and maintain long-lasting relationships with key customers and partners, ensuring ongoing communication and engagement.
- Drive revenue growth by identifying cross-selling and upselling opportunities within UC solutions.
- Act as a UC specialist, providing tailored recommendations and expert guidance to meet customers' communication needs.
- Manage a dynamic portfolio of accounts with a focus on retention and growth through strategic account management.
- Lead customer engagement initiatives, including product showcases and exclusive VIP events.
- Collaborate with internal teams to ensure smooth service delivery and effective campaign execution.
- Track and optimise account performance, using data-driven decision-making to meet and exceed sales targets.

What’s Required:

- Proven experience in Account Management with a strong background in Unified Communications.
- Exceptional communication and relationship-building skills.
- Strategic thinker with a proactive approach to problem-solving and achieving results.
- Experience in managing complex bids and negotiating successful deals.
- Highly organised, with excellent pipeline management and forecasting skills.
- Passion for continuous improvement and delivering excellence.

Why Consider This Role?

- Competitive salary with OTE.
- Up to 30 days holiday plus celebration day and bank holidays.
- Hybrid working options available.
- Access to a benefits platform.
- Up to 5% matched pension contributions.
- Life Assurance & Income Protection.
- Ongoing training and development opportunities.

For those looking to thrive in an innovative and fast-paced environment, this role offers the perfect platform. Apply today!