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Housing Officer

Niyaa People Ltd
Posted a month ago, valid for 6 days
Location

Newbury, Berkshire RG14, England

Salary

£32,000 - £35,000 per annum

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • A Housing Officer is needed for a 12-month fixed-term contract within a Customer Service team.
  • Candidates should have prior experience in delivering housing management services, including safeguarding and tenancy breaches.
  • The role requires triaging complex housing queries and collaborating with stakeholders.
  • A salary is offered based on experience, with additional benefits including 25 days of holiday and a generous pension scheme.
  • Hybrid working is available, requiring 2 days in the office and 3 days working from home.
We are currently working with one of our long standing clients to onboard a Housing Officer to join their Customer Service team on a 12 month FTC.

The requirements for this Housing Officer role are:

  • Previous experience of delivering a range of housing management services including safeguarding, anti-social behaviour and tenancy breaches as well as the ability to oversee and work on case management
  • Experience triaging complex housing queries that come in, making sure you are responding to the customer's needs
  • Experience of working collaboratively with internal and external stakeholders
  • The ability to problem solve and recognise when there's a risk

The benefits of this Housing Officer role:

  • Salary of (phone number removed) DOE.
  • 25 Days Holiday + Bank Holidays
  • Generous pension scheme of up to 12%
  • Hybrid working (2 days in the office, 3 days WFH)

If this role is of interest and you feel your experience matches the requirements to be a successful Housing Officer, we want to hear from you. Please apply with your updated CV or email (url removed)

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.