Housing Officer

Niyaa People Ltd

Posted a day ago, valid for a month

Newbury, Berkshire RG14 7NZ, England

£35,000 per annum

Full Time

Retirement Plan

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Sonic Summary

We are seeking a Housing Officer to join a Customer Service team on a 12-month Fixed Term Contract.
The role requires previous experience in housing management services, including safeguarding and case management.
Candidates should have experience in triaging complex housing queries and working collaboratively with stakeholders.
The position offers a salary range of £32,000-35,000 depending on experience.
Additional benefits include 25 days of holiday, a generous pension scheme, and hybrid working options.

We are currently working with one of our long standing clients to onboard a Housing Officer to join their Customer Service team on a 12 month FTC.

The requirements for this Housing Officer role are:

Previous experience of delivering a range of housing management services including safeguarding, anti-social behaviour and tenancy breaches as well as the ability to oversee and work on case management
Experience triaging complex housing queries that come in, making sure you are responding to the customer's needs
Experience of working collaboratively with internal and external stakeholders
The ability to problem solve and recognise when there's a risk

The benefits of this Housing Officer role:

Salary of £32,000-35,000 DOE.
25 Days Holiday + Bank Holidays
Generous pension scheme of up to 12%
Hybrid working (2 days in the office, 3 days WFH)

If this role is of interest and you feel your experience matches the requirements to be a successful Housing Officer, we want to hear from you. Please apply with your updated CV or email

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