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Automotive Service Advisor

Just Recruitment Solutions Limited
Posted 24 days ago, valid for 6 days
Location

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Salary

£36,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A Service Advisor position is available at a prestigious franchise dealership in Newcastle with an OTE of £36,000 per annum.
  • The role requires a friendly and professional individual to be the first point of contact for customers visiting the dealership.
  • Key responsibilities include managing customer service inquiries, coordinating courtesy car handovers, and liaising with workshop teams for timely vehicle completion.
  • Candidates must have previous dealership customer service experience and a full UK driving license.
  • The working hours are Monday to Friday from 8 am to 6 pm, with Saturday shifts on a rota from 8:30 am to 1 pm.

Service Advisor Vacancy - Newcastle £36k OTE

Mon - Fri 8am-6pm, Saturdays, ROTA 8.30am -1pm

Experienced Service Advisor Prestige Franchise Dealership £36,000 OTE per annum

As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.

Your duties will include:

dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of courtesy cars; and liaising with workshop teams to ensure timely completion of customer vehicle.

Upselling of additional works, service plans and warranties.

Opportunities for internal promotions are available within this company for the right applicants.

Previous dealership customer service experience is essential, and you must hold a full UK driving license.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.