Debt Recovery Team Leader

Reed Accountancy are delighted to be working with an amazing client in the legal sector who are seeking a Debt Recovery Team Leader to join their team on a permanent basis. This role is crucial for ensuring maximum client conversion and effective debt recovery. The successful candidate will lead a team of Debt Recovery Agents, ensuring that both monthly and annual targets are met.

Day-to-day of the role:

• Lead and manage a team of Debt Recovery Agents.
• Ensure the achievement of monthly and annual targets for client conversion and debt recovery.
• Identify and address training and development needs within the team.
• Conduct regular one-to-one meetings with team members.
• Liaise with clients regarding their compensation claims.
• Perform residency and other relevant searches.
• Assess debtors’ ability to pay and negotiate accordingly.
• Handle the commencement of Pre-Action Protocols and issue Part 7 and Part 8 Proceedings.
• Draft court documents, including applications for Attachment of Earnings Orders and Charging Orders.
• Prepare witness statements and cases for trial.
• Maintain effective communication with in-house legal teams and other businesses within the group.
• Instruct and liaise with external agencies.
• Ensure compliance with Information Security Policies, including data confidentiality and the operational security of the Information Systems used.
• Uphold the core values of the organisation.

Required Skills & Qualifications:

• Minimum of 12 months experience leading a team.
• Proven experience in handling clients and managing the claims process.
• At least 12 months of litigation experience in debt recovery.
• Familiarity with claims arising from breach of contract.
• Thorough knowledge of Pre-Action Protocols and Civil Procedure Rules.
• Excellent communication and interpersonal skills.
• Strong motivational, coaching, and support skills.
• Experience working towards deadlines and performance objectives.
• Ability to assist with communicating vision, strategy, and demonstrating commercial awareness.
• Flexible approach to implementing change.
• Strong problem-solving skills through critical analysis and effective decision-making.

If this sounds like the role for you, apply today!