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Cruise Amendments Specialist

Succeed Recruitment
Posted a day ago, valid for 16 days
Location

Newcastle Upon Tyne, Tyne and Wear NE1 4LQ, England

Salary

£25,000 - £28,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Join one of the UK’s top independent cruise agencies as a Cruise Amendments Specialist.
  • The role requires previous experience in the cruise industry and tailor-made holidays, with a strong emphasis on customer service.
  • Candidates should have a solid understanding of the cruise sector and relevant systems, along with post cruise and tailor-made experience.
  • The position offers a basic salary of up to £28,000 and includes benefits such as fam trips and private medical healthcare.
  • Work hours are Monday to Friday, with a maximum of two Saturdays a month, and the role can be office-based, hybrid, or fully home-based.

Join one of the UK’s top, independent cruise agencies as a Cruise Amendments Specialist!

For this exciting opportunity, you'll need previous experience of working with cruise lines and tailor-made holidays, as you offer top customer service to customers looking to make changes to their existing cruise holidays.

Our client's ideal candidate will have an excellent understanding of the cruise sector, systems and the framework that creates tailor-made holidays. Previous post cruise and tailor-made experience is essential for this position and our client is looking for candidates who have worked in the same or a similar role.

In return they can offer a basic salary up to £28,000, Mon – Fri, maximum 2 Saturdays a month, working hours from 8am – 6pm on a rota basis and excellent benefits including fam trips, a day off on your birthday and private medical health care. The role can be office based in Greater Manchester / Hybrid or Fully Homebased.

If this role is of interest to you, please press the apply online button now!

Role of Cruise Amendments Specialist:

  • Post sales amendments to tailor-made cruise packages
  • Cancellations and changes made by the customer and suppliers
  • Schedule changes and amendments to flights, hotels, transfers and tours
  • Delivering high levels of customer service
  • Offering expert advice and personal recommendations

Skills required for the role:

  • Previous cruise industry experience - essential
  • Experience with tailor-making cruise packages - essential
  • Confident and pro-active telephone manner
  • Able to work well within a small team
  • Excellent attention to detail

If you’re interested in learning more about this Cruise Amendments Specialist role, please press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.