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People Operations Manager

Lynn Bennett Resourcing
Posted 13 days ago, valid for 7 days
Location

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Salary

£48,000 - £57,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The People Operations Manager position is a permanent role based in Newcastle, offering a salary between £50k and £70k depending on experience.
  • The successful candidate will oversee the day-to-day operations of the People Operations team, ensuring efficient HR processes including onboarding and offboarding.
  • Key responsibilities include developing HR policies, managing employee relations, and maintaining the Workday HR system for accurate data and reporting.
  • Candidates should have proven experience in an HR Operations or HR Manager role, preferably in a fast-paced environment, along with team leadership experience.
  • A CIPD qualification is desirable, and exceptional organizational, problem-solving, and communication skills are essential for success in this role.

NEWCASTLE (Ref 681) PERMANENT

£50k - £70k doe

We are delighted to partner with our client, a professional services business, as we begin to build the People function. This makes it an incredibly exciting time to join!

The People Operations Manager will ensure the delivery a comprehensive, high-quality HR service across the Group. The role is responsible for ensuring efficient, compliant, and effective HR processes, including benefits administration, HR systems management, and employee relations. Key responsibilities include -

People Operations management

  • Oversee the day-to-day operations of the People Operations team, ensuring all HR processes are managed efficiently and effectively, including employee lifecycle processes (onboarding, offboarding), and the Workday system.
  • Maintain all employee records and contractual paperwork.

Policies

  • Develop and maintain a comprehensive set of HR policies and procedures that ensure compliance and strong employee experience.
  • Maintain the company handbook.

Employee Relations

  • In conjunction with the People Business Partners, provide support and guidance on employee relations issues.

HR systems and Data

  • Oversee the maintenance and enhancement of Workday to ensure accurate employee data and reporting.
  • Generate reports from Workday to support decision-making.

Process improvement

  • Continuously review and improve HR operations, including automation of workflows, streamlining processes, and introducing best practices to increase efficiency.

Project management

  • Lead and participate in HR-related projects, such as system implementations, benefits enhancements, organisational changes, and employee engagement initiatives.

Systems and Processes

  • Continuously evaluate current systems and processes, implementing improvements and adopting new processes to drive high performance
  • Vendor/supplier management

People Management

  • Leading the People Operations team
  • Identification of and taking action to address any performance issues, and training/development needs.

Experience needed to be fantastic in this role

  • Proven experience in an HR Operations or HR Manager role, preferably within a fast-paced environment.
  • Experience with Workday or other HRIS systems, and strong understanding of HR systems and processes.
  • Exceptional organisational skills with the ability to manage multiple tasks and priorities.
  • Strong problem-solving skills and the ability to drive process improvement.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • Experience in managing benefits administration.
  • Team leadership experience with the ability to develop and mentor team members.
  • Strong analytical skills and experience in generating and presenting HR data and reports.
  • CIPD qualification - desirable

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.