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IT Support Technician

In Technology Group Limited
Posted 9 hours ago, valid for 22 days
Location

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking an Internal IT Support professional for a business consultancy located in Newcastle city centre.
  • This fully onsite role offers a salary ranging from £25,000 to £28,000.
  • Candidates should have experience in troubleshooting hardware and software issues, managing user accounts, and maintaining IT infrastructure.
  • Key responsibilities include providing technical support to employees, performing system updates, and ensuring network security.
  • This position offers a supportive working environment with opportunities for growth and benefits such as a pension scheme and 23 days of annual leave.

We're working with a business consultancy based in Newcastle city centre to recruit an Internal IT Support professional. This is a fully onsite role, perfect for someone looking to work closely with teams across the business and deliver hands-on support.

IT Support TechnicianNewcastle City Centre (Onsite)£25,000 - £28,000

The Role:As the Internal IT Support, you'll be responsible for providing day-to-day technical assistance to staff, troubleshooting hardware and software issues, and maintaining the company's IT infrastructure. You'll manage user accounts, provide system updates, and ensure the smooth running of all IT operations within the office.

Main Duties:

  • Troubleshoot and resolve hardware and software issues
  • Manage user accounts and permissions (Active Directory)
  • Perform system updates and software installations
  • Monitor and maintain network performance and security
  • Set up and configure new equipment (PCs, printers, etc.)
  • Ensure backup and recovery processes are followed
  • Provide technical support to employees across departments
  • Manage antivirus and security protocols

Tech Requirements:

  • Microsoft Office 365
  • Windows 10/11
  • Active Directory
  • Basic networking (LAN/WAN)
  • Hardware troubleshooting (desktops, printers, etc.)
  • Software installations and updates
  • Backup and recovery solutions
  • Antivirus and security software management

What's on Offer:

  • Salary of £28,000
  • Pension scheme
  • 23 days annual leave plus bank holidays
  • Supportive working environment with opportunities for growth

If you are a proactive and experienced Infrastructure Engineer seeking a new challenge with a well-respected company, apply now with your updated CV. For further information or any queries, please contact me at 0191. 249. 3639 or via email at Darcey . obyrne @ in technology group . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.