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Product Manager
Finance / Insurance / Agile
Newcastle - 2x a Week
75,000 - 90,000 + Bonus (7-20%) + 15% Pension
An industry-leading insurance client has recently gone through a large merger which has led to lots of transformation and change across operations and technology. An exciting opportunity has arisen for an experienced Product Manager to join a growing Digital Managed Services team. You'll play a key role in driving forward digital transformation initiatives, including the development of new member portals, self-service features, and digital integrations.
Key Responsibilities:
* Drive Product Development: Lead digital product initiatives focused on enhancing member experiences, such as new portals, integrations, self-service solutions, and more.
* Cross-Functional Collaboration: Work closely with development teams (attend stand-ups, run refinement sessions), business partners, and marketing to deliver high-quality digital services.
* Product Strategy: Review data, gather customer insights, and work with stakeholders to prioritize product ideas, balancing short-term needs with long-term goals.
* Workshops & Testing: Organize workshops and run user testing to gather feedback and refine products.
* Autonomy: Own the product lifecycle from concept to delivery, ensuring the development of valuable, user-centric digital services.
What We're Looking For:
* Experience: A proven track record in digital product management, with a strong understanding of the product lifecycle, ideally at a mid-level.
* Change Management: Experience navigating periods of organizational change would be beneficial, as you'll be joining during a period of transformation, including a full portal launch.
* Adaptability & Ownership: The digital space is rapidly evolving, and you'll need to be comfortable balancing ongoing work with new product development ideas. This role offers significant autonomy, but also requires strong organization to balance meetings and focus work.
* Digital Mindset: A passion for digital products and services with a focus on improving customer experience through innovative solutions.
If this Delivery Manager position sounds of interest, please apply directly for more information.
We are actively encouraging applications from women, neurodiverse candidates and people from less-represented backgrounds in IT for this role. If you need any adjustments for an interview process or for a role, please apply and speak to our TRIA consultants who are trained in supporting diverse applicants. If you are looking for flexible or part-time work, please don't hesitate to apply and discuss this with the team. We look forward to hearing from you!
