Sales and Lettings Negotiator

At Pat Robson & Co, we currently have a rare and exciting opportunity to join our established Sales and Lettings team. Join a passionate, dynamic team with one of Newcastle’s leading Estate and Letting Agents.

Sales and Lettings NegotiatorNewcastle upon Tyne, NE2 2AD

• Full time, permanent
• Competitive salary with an OTE of £28,000+

Please Note: Applicants must be authorised to work in the UK

Pat Robson & Co is one of Newcastle’s premier Estate and Letting Agencies, serving the local community with exceptional property services. Known for our deep market knowledge and outstanding customer care, we’re proud to help people find their dream homes. With a strong reputation and a collaborative team culture, we provide the perfect environment for ambitious professionals to grow and succeed.

The Role

Reporting to the Assistant Head of Sales and Lettings, you’ll thrive in a fast-paced environment where delivering excellent customer service is essential.

Key Responsibilities:

• Registering applicants.
• Answering enquiries by phone and email.
• Matching applicants with properties based on their requirements.
• Ensuring all GDPR processes are carried out correctly.
• Sending out property details to applicants.
• Contacting vendors and completing AML checks.
• Booking and conducting sales and lettings viewings.
• Providing correct notice to tenanted/occupied properties.
• Negotiating offers on properties for sale and let.
• Agreeing sales for properties, requesting proof of funds, supporting documents and solicitors’ details.
• Working to agreed targets and deadlines and reporting on daily results to the Assistant Head of Sales and Lettings.
• Keeping up to date with operational updates and other company communications.
• Being aware of legislative changes within the sales and lettings industry and within the company.
• Liaising directly with the Vendors and Landlords on a weekly basis.
• Exceeding customer service expectations.
• Completing tasks set as part of a negotiator’s daily role.

Benefits

At Pat Robson & Co, we believe in rewarding talent and hard work. We offer:

• Competitive basic salary with an OTE of £28,000+.
• Support for professional qualifications, including Level 3 ARLA Residential Lettings and Property Management and The Sale of Residential Property examinations.
• Clear progression opportunities.
• The chance to build your career with a respected name in the Newcastle property market.

The Ideal Candidate

We’re looking for someone who’s passionate about property and thrives in a busy, customer-focused environment. While property industry experience is a plus, it’s not essential—we provide comprehensive training! About you:

• Excellent customer service skills.
• Highly organized with great attention to detail.
• A genuine interest in people and property.
• Ability to perform well under pressure in a demanding setting.
• A clean UK driving license.

Take the first step toward a rewarding career with Pat Robson & Co—apply now and join a team that values your growth and success!

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Interviews to take place January 2025.

Other suitable skills and experience include Property Negotiator, Estate Agent, Lettings Agent, Real Estate Consultant, Sales Executive, Customer Service Advisor, Property Consultant, Leasing Agent, Tenant Liaison Officer, Housing Officer.