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Service Manager

Ingenia Recruitment
Posted 12 days ago, valid for 10 days
Location

Newcastle Upon Tyne, Tyne and Wear NE1 4LQ, England

Salary

£40,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Our client is seeking an experienced Service Manager to lead the service department of an independent specialist workshop.
  • Candidates should have previous service manager experience in a franchise dealership and strong leadership skills.
  • The role requires front of house experience, excellent customer service abilities, and proficiency in monitoring costs and quality control.
  • Applicants must be IT literate, capable of training and coaching staff, and assist with workshop job allocation.
  • The position offers a salary of £40k plus depending on experience, with working hours from Monday to Friday, 8:00 am to 5:30 pm, and no Saturday work.

Our client is looking for an experienced Service Manager to oversee/manage the service department, plan and implement improvements, manage staff, and handle customer complaints for this independent specialist workshop.

You must have:

  • Previous service manager experience in franchise dealership is preferred.
  • Strong Leadership.
  • Front of house experience.
  • Great customer service.
  • Monitoring cost
  • Be IT literate.
  • Monitor quality control.
  • Must be able to train and coach staff.
  • Assist with workshop job allocation.

An understanding of parts and multi franchised experience is preferred.

If this sounds like you and you are organised, team player, people skill, process orientated, self-motivated, driven, understand company objective, achieve targets and have a full UK driving license, we need to be speaking to you today.  Please call (phone number removed) or click apply now.

Hours: Mon – Fri 8.00 am – 5.30 pm. No Saturdays.

Wages:  £40k + DOE

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