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The role
The primary purpose of the role is to provide a range of general office, administration, telephony and business lounge services and operational support to groups and individuals within the firm. The work will include:
- Undertake various routine administrative tasks;
- Post related duties;
- Records management;
- Handling and processing incoming calls;
- Welcoming clients and visitors to the firm.
So who are we looking for? For this entry-level position, we are looking for a motivated and enthusiastic individual, someone with excellent interpersonal and communication skills and with the ability to perform effectively in a team environment. The successful candidate will have a minimum of 3 GCSEs, or equivalent, including Maths and English and be willing to study a Level 3 Business Administration Apprenticeship. You dont need any other prior experience we will teach you everything you need to know. Candidates with a full clean driving licence would be desirable.
We will also consider applications from individuals who may not want to complete an apprenticeship, If you would like to be considered but do not want to complete an apprenticeship, please let us know in your introductory letter.
Salary: £21,840
Our team
Our operations team is a key part of the wider Muckle LLP team, which is over 170 people strong. Our head office is in central Newcastle upon Tyne a city we have operated from for over 100 years. We also have a Cumbria Hub, which our team can use as a base when working in the North West.
Our people and values
Our business is full of bright, enthusiastic, articulate, colourful, confident people. People who live and breathe our core values:
- Trust we trust each other to do the right thing
- Teamwork we are one team and work selflessly for each other
- Responsibility we are self-starters and take responsibility for how we work together and communicate
- Care we care about our people, clients and community
It means, no matter who is involved, our clients receive the same excellent service from people who do what they say, on time and on budget, every time. Thats the Muckle way!
Our culture
We want everyone to understand how our business is run and encourage all our people to get involved. We are also proud of the communities in which we live and work and give our people many ways to support them.
For example, you could use your two days paid volunteering leave to support a local cause you care about or nominate them for a grant from our Muckle Fund at the Community Foundation.
From workplace running, netball, cycling and walking clubs to fun events organised by our BEAM (Being Engaged At Muckle) team and participation in our Green Team to help make the business as environmentally friendly as possible, weve created a unique and award-winning place to work:
- B Corp Certified - the first law firm in the North East and Cumbria to achieve this accreditation, we are leading the charge in ethical and sustainable business practices within our region and it forms the next part of our ESG strategy and continuous improvement
- Investors In People Platinum award accreditation
- North East Business Awards - Best Place to Work 2023
- North East Business Awards - Business of the Year 2023
- North East Better Health at Work Maintaining Excellence award
- Advanced Good Work Pledge
- Two-time winner for Most Inspiring Employer (large business) at the Inspiring Females Awards ran by the North East of England Chamber of Commerce 2023 & 2022
We are really proud of the results of our recent Investors In People survey, in which 99.2% of our people believe Muckle is a great place to work and 100% share the firms values. Our overall results place Muckle LLP in 147th position for ALL Investors in People organisations (of which there are over 10,000 throughout the world) and2nd for legal firms globally.
So how does all that sound? If youre looking to work in a friendly, open environment and want to develop your career in a forward thinking, commercial North East law firm, then this is an excellent opportunity.
