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Claims Handler - Contents & Gadget

Everpool
Posted 25 days ago, valid for 11 days
Location

Newcastle, Staffordshire ST5 5DX

Salary

£18,000 - £25,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Salary: £22,500pa - £24,000pa DOE
  • Year of experience required: Previous customer service experience
  • Year of experience required: Previous Insurance industry experience (Household) - desirable but not essential
  • Year of experience required: Good IT skills with the ability to use multiple systems
  • Year of experience required: Good communication and organisation skills
Claims Handler – Contents and GadgetHave you worked with mobile phone or gadget insurance claims? If so, this could be the job for you!We are looking for people to work on a Hybrid basis for a growing claims company. Where: Hybrid with our Newcastle under Lyme office, ST5When: Monday - Friday, 7.5 hours per day, with a 1 hour lunch, 37.5 hours per weekSalary: £22,500pa - £24,000pa DOEWhat you will be doing:
  • Owning a caseload of insurance claims across a multi-client team
  • Being available to field calls from customers, clients and suppliers.
  • Being responsible for the pivotal part of the customer journey regarding their insurance claim
  • Engaging with clients, customers, and suppliers via an omni channel approach which includes email, phone, and our bespoke messaging service
What we need from you:
  • Previous customer service experience 
  • Previous Insurance industry experience (Household) - desirable but not essential 
  • Good IT skills with the ability to use multiple systems (Microsoft, bespoke packages)
  • Good communication skills 
  • Good organisation skills
Benefits
  • 28 days holiday
  • Birthday off work
  • Charity Days Off
  • Healthcare
  • Can purchase extra holidays
  • Cycle to work scheme
  • Paid lunch once a week when in the office
  • Team nights out
  • Annual Staff awards
Interested?Call Laura on or email for more information

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.