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Assistant Operations Manager
Location: Newcastle-Under-Lyme
Hours: Monday to Friday, 9am -5pm
Salary: up to £40,000 per annum, dependent on experience
Role Overview:
Our client is seeking a motivated Assistant Operations Manager to join their team. This is an excellent opportunity a proactive and solution orientated individual with a good eye for detail and passion for process improvement and team collaboration.
Key Responsibilities:
- Supporting the Operations Manager in managing daily operations to ensure smooth and efficient execution
- Tracking and evaluating operational performance metrics, pinpointing opportunities for improvement
- Leading and inspiring a team of five direct reports within the Warehouse and Customer Service teams to achieve objectives
- Offering support and guidance to the operational team
- Assisting with training and onboarding of new employees
- Ensuring adherence to laws, regulations, and safety standards
- Overseeing the maintenance of ISO9001:2015 quality management system and leading annual audits to uphold certification
- Managing supplier compliance with Medical Device Legislation and maintaining proper records
- Identifying opportunities for process improvements to boost efficiency and reduce costs
- Contributing to the development and implementation of new operational strategies
- Conducting regulatory assessments and audits
- Preparing and analysing operational reports, offering insights and recommendations
- Tracking and monitoring key performance indicators (KPIs)
- Presenting data and findings to management
- Ensuring adherence to all relevant safety and regulatory requirements
- Supporting the maintenance of accurate records
Required Skills and Qualifications:
- Demonstrated experience managing a team within an SME
- Proven expertise in maintaining an ISO9001:2015 Quality Management System
- Experience with ERP and WMS systems
- Strong attention to detail
- Exceptional communication and interpersonal skills
- Proficient in Microsoft Office
- Preferred qualification in Business Administration or a related field
Benefits
- Up to 5 days of Holiday Buy Back (available after completing the probation period)
- Company Pension Scheme
- Free Onsite Parking
- 30-minute Paid Lunch Break
- 33 days of annual leave, including bank holidays
Interested? Call Meg on or email for more information.
INDCOM
