We are currently recruiting for an Assistant Operations Manager to join a small yet thriving distribution and logistics team supplying medical products to the healthcare industry. This is a full time, permanent role based in Newcastle under Lyme working Monday to Friday 9am-5pm. A salary of circa 40,000 per annum is on offer plus some great benefits!

Are you passionate about process improvement and team collaboration?

This dynamic Assistant Operations Manager role offers the chance to work closely with the Operations Manager, contributing to the development and implementation of operational strategies, monitoring performance, and ensuring adherence to company policies and procedures. You will play a crucial role in supporting the smooth and efficient running of our daily operations from initial customer enquiry through to dispatch.

Why This Role Stands Out:

Professional Growth: Engage in meaningful work that directly impacts operational efficiency and effectiveness.
Team Leadership: Manage and motivate a dedicated team of five within Warehouse and Customer Service, fostering a positive and collaborative work environment.
Quality Management: Play a crucial role in maintaining our ISO9001:2015 quality management system and leading annual audits to ensure compliance.
Comprehensive Benefits: Enjoy up to 5 days of holiday buy-back (post-probation), a company pension scheme, free onsite parking, a 30-minute paid lunch, and 33 days of annual leave inclusive of bank holidays.

Key Responsibilities:

Operational Support: Assist the Operations Manager in overseeing daily activities, monitoring and analysing performance metrics, and implementing best practices.
Team Management: Provide support, guidance, and training to the operational team, ensuring objectives are met.
Quality Management System: Ensure compliance with laws, regulations, and safety standards, maintain supplier compliance records, and recommend process improvements.
Reporting and Analysis: Prepare and analyse operational reports, track KPIs, and present data to management.
Compliance and Safety: Promote a safe and healthy work environment and maintain accurate records.

We are really keen to hear from applicants with the following skills and experience:

Proven experience managing a small team within an SME.
Operations experience from within a distribution or logistics background ideally
Experience maintaining an ISO9001:2015 Quality Management System.
Ability to keep calm when working to tight deadlines e.g. next day requests at 4.30pm!
Strong analytical skills with the ability to identify areas for improvement using Excel.
Proficiency with ERP and WMS systems (SAP knowledge would be advantageous)
Proficiency in Microsoft Office including Excel, Word, PowerPoint.

This Assistant Operations Manager role is ideal for a proactive and solution-oriented individual with a keen eye for detail. If you are ready to take on a challenging and rewarding position, this could be the perfect fit for you.

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.