Compliance Administrator
Hours: 37.5 hours Monday - Friday
Location: Hybrid 3 days from home and 2 days in the office in Keele ST5 5NP.
Contract: Temporary
The primary function of the role is to work within a team environment and be responsible for ensuring that our candidates are compliant to individual client background screening requirements. To carry out specific checks and ensure that screening is complete within strict SLA's.
Key responsibilities include, but are not limited to:
- Carry out screening checks that fall in to work allocation pool
- Provide support to candidates throughout the process and ensure they provide accurate data for checks to be completed within SLA
- Conduct reference checks for candidates and speak to external companies to ensure references fit within compliance standards.
- Alert Account / Operational teams to any adverse findings within candidate cases
- Ensure all work is completed within client SLA's and escalate any areas of non-compliance
- Become a super user on Experian Technology Platform, ensuring full use of automated functionality.
- Manage and maintain accurate records in accordance to client requirements
- Assist with Client Audits of candidate files as required;
- Provide reporting and statistical data as appropriate;
- Ensure own activity demonstrates company values and complies with ISO9001:2000 /company standards, procedures and systems.
- Adopt & demonstrate the company's core values in the delivery of a customer-focused service.
Essential Skills and Experience:
- Understanding of Compliance requirements - Visa, current laws
- Understanding of Supplier's systems and outsource Partner
- Computer literate (Intermediate MS-Office skills)
- Negotiation
- Problem solving
- Customer-facing skills - query handling; assertiveness
- Ability to work under pressure and unsupervised
- Good administrative, verbal and written skills. Methodical, meticulous and able to pay attention to fine detail
- Time Management with the ability to work to tight deadlines
- Contractual/administration environment
- Client facing/customer service environment
- Working in a team environment with an office
Personal Attributes
- Commercial Awareness
- Communication
- Energy & Resilience
- Pro-Activity
- Flexibility
- Influence
If you feel this position would be of interest, APPLY NOW using your most up to date CV.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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