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Job title: Account Manager B2B
Location: Newcastle Under Lyme
Hours: Monday to Friday 9am – 6pm
The role:
Responsible for generating B2B income and achieving targets in the UK, you will source, promote, manage, and build relationships with UK-based businesses. The goal is to drive sales of our products, contributing to the growth of the Eurostar business and brand.
Main Responsibilities:
- Engage with new clients via telephone, email, and digital communications such as Skype.
- Record communications and contact points in the CRM system.
- Maintain and update all client information in the CRM system.
- Negotiate sales-based pricing.
- Upsell products and build orders.
- Develop relationships and foster business growth.
- Monitor and increase sales levels to customers.
- Work towards KPIs to achieve sales targets.
- Visit clients when necessary for business development.
- Identify and engage new customers/clients.
- Build client profiles.
- Represent the company at UK exhibitions.
- Foster high levels of employee engagement and team spirit.
- Build trust and credibility to develop strong relationships with key stakeholders and managers.
- Complete sales orders and job cards for the warehouse as needed.
- Process orders when required.
- Conduct sales forecasting.
- Develop and maintain exceptional product knowledge to assist customers.
- Create bespoke stock offers for clients.
- Respond to inbound information requests.
- Proactively check shipment status and monitor deliveries.
- Work within operational structures for client services on advanced replacements.
About you:
- Display a strong enthusiasm for driving business growth and expanding opportunities
- Demonstrate a proven track record of opening new accounts and driving sales performance.
- Be proactive, flexible, enthusiastic, and maintain a 'can-do' attitude while working collaboratively.
- Work efficiently under tight deadlines while maintaining the highest quality of work.
- Work effectively with relevant teams across different functions.
Interested? Call the team on or email
INDCOM
