Customer Service

Exact Sourcing Ltd

Posted 16 hours ago, valid for 15 days

Newmarket, Cambridgeshire CB89SU, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

We are seeking a Customer Service team member for our client who is focused on providing an unforgettable experience to customers.
The ideal candidate should have exceptional customer service skills, a high level of organizational ability, and confidence with IT systems.
This role involves handling incoming calls and emails, making travel arrangements, and ensuring customers receive exceptional service.
Candidates are expected to have at least 1 year of experience in a similar role, and the salary offered is competitive based on experience.
If you are interested in this opportunity, please contact us or send your CV for consideration.

Are you ready for a role where you are not just looking after your customers but providing an unforgettable experience? We are hiring for our client who is looking for a Customer Service team member to join their expanding team.If you are someone that enjoys being busy, speaking to people and working within a team whilst having your own responsibilities then this will be an interesting role for you. What you will bring to this role is exemplary customer service skills with a high level of organisational ability, you will also be confident around IT systems. A full training programme with ongoing support will see the right person thrive in this role.As the Customer Service team member, you will have the chance to learn new and interesting things about various destinations, products and services whilst having the chance to add value and be part of an exceptional service.As Customer Service, you will be:

Dealing with incoming calls and emails
Making accommodation and travel arrangements
Ensuring customers receive an exceptional experience
Taking Payments
Advising clients

As Customer Service, you will have:

Exceptional attention to detail and organisational skills
A high-level IT system ability, booking system specific desirable
Great Customer Service
A positive and proactive approach
A professional telephone manner

If the opportunity of Customer Service sounds like the kind of challenge you were looking for then please contact us at or email your cv to .By applying for the position of Customer Service we will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt-out of this service at any point by informing Exact Sourcing.We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter (@ExactSourcing) or ‘like’ us on Facebook to keep updated with any future opportunities.Exact Sourcing is an equal-opportunity employment agency

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