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UP Building Products is one of the Brands within Brickability Group.
UP Building Products is part of the Brickability PLC Group, dedicated to being the market leading supplier of Roofline and James Hardie Cladding to the domestic and commercial market. To continue in our achievements, we are looking for an enthusiastic, reliable and driven individual to join our team and assist in the continual growth of the company.
Who are Brickability Group?
Brickability Group plc consists of over 36 brands, all of which can bring together specialist products and services to meet the needs of the building and construction market. Each brand boasts an extensive portfolio of products including facing bricks, blocks, rainscreen cladding systems, architectural masonry, paving, roof tiles and slates. The Group distributes, and in many cases installs superior quality and strategically important building materials from major UK and European manufacturing partners, providing product solutions to both private and commercial specifiers, contractors, developers and builders.
- To ensure accurate, safe and compliant stock logistics
Duties
Plan and organise shipments/deliveries
Plan and coordinate drivers, vehicles, load and journeys
Check load and safety of trucks
Supervise safety check on trucks and act on defect reports
Organises couriers by confirming delivery weight, size location and delivery date
Organising MOTs, services, tacho calibration and maintaining accurate records and returns.
Report all accidents to the companys insurers
Ensure that all picking orders are accurate and double checked
Organise customer collections and returns
Record and organise interbranch transfers
Customer Service
Provide a professional, friendly and helpful service to customers at all times.
Deal with enquires and provide information on products in a timely manner
Ring customers before delivery if their order is incomplete or if the delivery date changes
Cover the front desk and phones
Build effective and ongoing relationships with regular customers
Deal with complaints, escalating to the Assistant Branch Manager/Manager as required.
Teamwork
Support colleagues in providing a professional service to the customer
Support overall team performance. Be prepared to answer phone calls
Share knowledge and expertise on products and customers
Step in where needed to help assist with tasks to ensure that the branch runs smoothly, assist with warehouse duties if needed
Ensure that H&S policies and procedures are followed at all times
Working flexibly to ensure cover is provided when required
Serve at the front counter when needed
Requirements
Numeracy and literacy skills, educated to GSCE or equivalent
Experience of working in a building merchant or similar environment
Experience of stock control, transport and logistics in a branch
Working knowledge of health and safety legislation
Strong communication skills
Excellent organisation and planning skills
IT skills in Microsoft office including word and excel
Able to work on own initiative
Full driving license
Working Hours
- Monday - Friday 0730 - 1630 with (1 Saturday per month 8-12)
