Office Coordinator

Office Coordinator – Do you want to be part of making a difference? Are you an excellent communicator with great attention to detail?

Spider is advertising on behalf of a charity who are looking for an Office Coordinator to join their small team on full-time basis in Newmarket, Suffolk.

Why them?

You’ll be part of a charity that promotes, preserves, and provides the incredible benefits of animal companionship. They work tirelessly to ensure people continue to enjoy animal companionship during illness, bereavement, or other crises, primarily focusing on Suffolk with aspirations to expand their influence further. This role offers a unique opportunity to play a pivotal part in their mission, supported by a vibrant community of like-minded individuals.

Fantastic company benefits include:

• Competitive Salary:  on offer is a competitive salary of £21,500 - £26,000 per annum (dependant on experience)
• Holiday: 25 days plus Bank Holiday
• 3% pension employer contribution
• Free Parking
• Employee extras: Dog-friendly office, relaxed dress code, employee assistance programme

About the role:

As the Office Coordinator, you will be the backbone of their operations, providing crucial support to the office staff and CEO. Your responsibilities will span across administrative duties, from database management to stakeholder relations. You’ll ensure the smooth running of the office, assist in recruitment, and support compliance and health and safety audits.

Main Duties and Responsibilities:

• Deliver comprehensive administrative and financial support.
• Manage telephonic communication and data entry with accuracy.
• Coordinate with stakeholders to uphold service quality and address complaints.
• Manage IT contracts and office equipment maintenance.
• Regularly update and store OSF documentation and policies.
• Enhance service levels and office performance through continuous improvement.
• Support recruitment, ensuring thorough screening and induction processes.
• Conduct health and safety assessments and audits.
• Manage diaries, schedule meetings, and ensure effective meeting preparation.
• Assist in budget preparation and financial monitoring.
• Research and provide administrative support for projects as directed by the CEO.

About you:

You bring 3-5 years of experience in an administrative role, showcasing a proactive approach and the ability to see tasks through to completion. Your excellent communication skills and attention to detail set you apart. You are skilled in working with CRM systems and have a knack for customer interaction. Your numeracy skills support your experience in financial administration, and you are well-versed with Microsoft Office 365. With sensitive interpersonal skills and emotional intelligence, you maintain confidentiality and adhere to data protection regulations. Ideally, you have experience in the charity or healthcare sector and are adept at working with diverse individuals at all levels. You can manage legislative compliance and adapt positively to change. Passion for animal companionship and alignment with their charity's ethos is essential, which is a non-judgemental holistic person-centred approach.

If this sounds like a position for you, we would love to hear from you! Please apply by forwarding your CV as soon as possible.

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Additional keywords: office, coordinator, customer service, charity, administration, office support, office administration, administrator, office admin

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