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Customer Services AdministratorPermanent£23,400 per annumNewport Pagnell, Milton KeynesWe are looking for an enthusiastic & hardworking Customer Services Administrator to provide support to our clients valued customers. You must be passionate about delivering a quality service, demonstrate a positive, ‘can do’ attitude and a willingness to learn. In return, our client offers a friendly and supportive team environment within their established business.Your responsibilities as a Customer Services Administrator will include:• Communicating with customers via email and telephone, providing support and resolving their issues.• Engaging with customers and adhering to all department processes.• Providing consistent, high quality, proactive customer service to all customers.• Processing weekly back-order reports for all suppliers according to deadlines.• Administering all company campaigns including order processing and monitoring of items ordered.• Liaising with suppliers as and when required.• Recording information accurately into a variety of systems.• Surpassing the expectation of internal and external stakeholders.• Ensuring that all fulfilment is completed within the appropriate timeframe and to an exceptional standard.
To be a successful Customer Services Administrator you must have:• A passion for delivering excellent customer services.• The desire to show commitment and reliability.• Experience of working with a number of systems/databases including Microsoft Office suite.• A confident communication style.• A hardworking, ‘can do’ attitude.• A willingness to learn.• Good written English with the ability to compose professional emails.
If you are interested in finding out more about this Customer Services Administrator role, please apply today because we’d love to hear from you!WE WOULD PREFER YOUR CV IN WORD FORMAT
Ascendant Recruitment is one of Milton Keynes and Northamptons leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, and LinkedIn.
