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Customer Services Advisor - Norwegian Speaker

Brook Street UK
Posted 2 days ago, valid for a month
Location

Newport, Newport NP20 1JS, Wales

Salary

£26,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Brook Street is seeking a Norwegian Speaker Customer Services Advisor for a growing client.
  • The role involves answering incoming calls in Norwegian and assisting German-speaking customers through their journey.
  • Candidates should have customer service experience, be IT proficient, and possess excellent verbal communication skills.
  • The position offers an attractive leave package, hybrid working, and annual increments, although the salary is not specified.
  • Experience in customer service is required, but the number of years is not mentioned.

Brook Street is working with a growing client seeking a Norwegian Speaker Customer Services Advisor.

Main duties:

  • To answer incoming calls and follow up in Norwegian.
  • To take German speaking customers through the customer journey.
  • To support clients through a variety of different communication channels
  • To handle complaints professionally.

Knowledge, skills, abilities and experience:

Customer Services Experience

IT proficient

Norwegian speaker

Attention to detail

Excellent verbal communication skills

Company Benefits:

  • Attractive leave package
  • Birthday off
  • Annual increments
  • Hybrid working
  • Pension
  • Training and development - Progression opportunities

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.