Service Engineer

The HR Dept are currently recruiting for a Service Engineer for our well-established client situated in the Newport area.

We are seeking a dedicated and skilled Service Engineer to join. The ideal candidate will be responsible for providing exceptional technical support and maintenance services to our clients. Working as part of a team on an on call rota, the role involves 24/7 service and support to contracted customers. This role requires a proactive approach to problem-solving, good communication skills, and a commitment to delivering high-quality service.

We are looking for candidates with programming and PLC experience as well as experience within a maintenance role. The role comes with a base salary, plus call out allowance, and overtime rates.

Working within a well-established team, this role provides challenge as well as support to the incoming engineer. Internal training is plentiful, with support from senior engineers and others in the team.

We're looking for someone who can think on their feet, problem solve and support colleagues by sharing expertise. The company has a flexible working schedule with hybrid working, a good support structure of like minded engineers and a team ethos.

If you feel you have the the relevant experience in a service, design or maintenance role, with PLC and drive experience and software design skills this role could be for you.

Responsibilities

• Respond to service and breakdown calls
• Conduct preventative maintenance and back ups of electrical equipment to ensure reliability and efficiency.
• Diagnose and troubleshoot technical issues reported by clients, providing timely solutions.
• Install new equipment and systems as required, ensuring compliance with safety standards.
• Maintain accurate records of service activities, including diagnostic reports, schedule of work completed, and client interactions.
• Collaborate with other departments to support small projects and build the service business.
• Stay updated on industry trends, technologies, and best practices to enhance service delivery.

Experience

• Proven experience as a Service Engineer, Maintenance Engineer, Design Engineer or in a similar technical role is highly desirable.
• Strong understanding of PLC's & Drives
• Excellent problem-solving skills with the ability to work under pressure.
• Effective communication skills for interacting with clients and team members.
• A valid driver's license is required for travel to client sites.
• Familiarity with health and safety regulations in a technical environment is an advantage.
• If you are passionate about engineering and committed to solving problems, we encourage you to apply for this exciting opportunity as a Service Engineer.

Job Types: Full-time, Permanent

Pay: £38,500.00-£45,000.00 per year

Benefits:

• Canteen
• Company pension
• Cycle to work scheme
• Discounted or free food
• Free parking
• On-site gym
• On-site parking
• Sick pay
• Work from home

Education:

Certificate of Higher Education (preferred)

Licence/Certification:

Driving Licence (required)

To apply please attach an up to date CV to the link provided,