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Bookings Advisor

H2R Selection Limited
Posted 16 days ago, valid for 6 days
Location

Newport, Newport NP20 7AE, Wales

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Retirement Plan
Life Insurance
Employee Assistance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Bookings Advisor is available at a prestigious automotive dealership in Newport, offering an OTE of £32,000 to £33,000 per annum.
  • The role involves making service, MOT, and repair bookings for Porsche customers while also providing support for customer enquiries.
  • Candidates must have experience in a customer-centred role, with strong communication skills and attention to detail being essential.
  • The job offers a range of benefits including 25 days of holiday, a bonus scheme, contributory pension, and private medical insurance.
  • Applicants are expected to have prior experience in a customer service role, although specific years of experience are not mentioned.

Bookings Advisor

Newport

OTE 32-33k p.a

Our client, a prestigious automotive dealership has an exciting opportunity for a Bookings Advisor to join their growing team.

Key responsibilities:

  • Make customer Service, MOT, and repair bookings for Porsche Customers
  • Provide support to customers with their enquiries to make accurate bookings and identifying opportunities to improve customer experience
  • Keep customer notes up to date including future booking dates, customer details and vehicle details
  • Communicate offers clearly with details of the benefits to customers
  • Follow up on customer enquiries with the Aftersales departments

Key skills/experience:

  • Experience of working in a customer-centred role, either in person or over the phone is essential
  • Great communication skills
  • Attention to detail and accuracy with data processing

Benefits:

  • 25 Days Holiday (plus Bank Holidays)
  • OTE £32,000 - £33,000
  • Bonus scheme
  • ­Contributory Pension Scheme
  • Private Medical Insurance
  • Regular Pay Reviews
  • Life Assurance
  • Servicing, Parts and Accessories Discounts
  • Employee Assistance Programme
  • Staff Referral Scheme
  • Learning and Development
  • Enhanced Family Leave
  • Volunteering Opportunities
  • Onsite Parking

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.