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Bookings Advisor
Newport
OTE 32-33k p.a
Our client, a prestigious automotive dealership has an exciting opportunity for a Bookings Advisor to join their growing team.
Key responsibilities:
- Make customer Service, MOT, and repair bookings for Porsche Customers
- Provide support to customers with their enquiries to make accurate bookings and identifying opportunities to improve customer experience
- Keep customer notes up to date including future booking dates, customer details and vehicle details
- Communicate offers clearly with details of the benefits to customers
- Follow up on customer enquiries with the Aftersales departments
Key skills/experience:
- Experience of working in a customer-centred role, either in person or over the phone is essential
- Great communication skills
- Attention to detail and accuracy with data processing
Benefits:
- 25 Days Holiday (plus Bank Holidays)
- OTE £32,000 - £33,000
- Bonus scheme
- Contributory Pension Scheme
- Private Medical Insurance
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
