IT Support - Devon

Ashdown Group

Posted 16 hours ago, valid for 6 days

Newton Abbot, Devon TQ13 9DA

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The IT Support Analyst position is a full-time permanent role based in Newton Abbot, Devon, with a reputable organization and a friendly team.
The role is suitable for candidates with previous 1st Line or IT Service Desk support experience, ideally involving desktop or helpdesk support.
Daily responsibilities include providing helpdesk and desktop support, managing IT issues, and troubleshooting technologies like Office 365 and Windows OS.
Candidates must have some prior IT support experience and possess strong customer service and problem-solving skills.
Salary for the position is based on experience, and candidates must be able to commute to Newton Abbot daily.

IT Support Analyst - Newton Abbot, Devon

- Full time permanent role

- Reputable organisation with friendly team

- Salary based on experience

- Working out of the company's offices in Newton abbot

A lovely organisation based in Devon is looking for an IT Support Analyst. This is a great opportunity for someone with previous 1st Line/IT Service Desk support experience to join a supportive team and build a career in IT. Day to day duties will include:

- Helpdesk and desktop support for internal users

- Providing a high level of customer service and taking IT issues through to resolution

- Supporting technologies including Office 365, Windows OS, remote desktop services, basic networking and Windows Server

- PC/Laptop troubleshooting

To be considered suitable for this role you will need to have some previous IT support experience (Desktop Engineer, Helpdesk Analyst, Service Desk Analyst etc.) as well as the below:

- Ability to commute to Newton Abbot daily

- A personable nature with good problem solving skills

- Strong customer service skills and a desire to learn

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