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CUSTOMER SERVICE AGENT - Building Supplies / Plant Hire / Construction

Thrive International
Posted 20 hours ago, valid for a month
Location

Newton-Le-Willows, Merseyside WA12 0LD

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a Customer Service Agent in the building supplies and plant hire sector, located near Haydock, St Helens.
  • The role involves working Monday to Friday from 07:30 to 17:00, with a salary package of up to £27,000 plus excellent benefits.
  • Candidates should have experience in customer service, preferably within a contact centre, hire desk, or inside sales environment.
  • The ideal applicant will be personable, communicative, and driven, with a focus on delivering exceptional customer experiences.
  • This opportunity allows for collaboration within a small, dedicated team, contributing to servicing construction, logistics, and civil engineering projects across the UK.

CUSTOMER SERVICE AGENT - BUILDING SUPPLIES / PLANT HIRE / CONSTRUCTION

LOCATION : Based on site near Haydock, St Helens

HOURS OF WORK : Monday to Friday (no weekends) 07:30 - 17:00

SALARY : Package to £27,000 plus excellent benefits

REFERENCE : TI25003

KEYWORDS : CUSTOMER SERVICE, CONTACT CENTRE, CUSTOMER EXPERIENCE, PLANT HIRE, BUILDING SUPPLIES, MERCHANTS, COMMUNICATION, ACCOUNT HANDLING, KPI’S, CONSTRUCTION, CIVIL ENGINEERING, CRM, ADMINISTRATION, INSIDE SALES, HIRE DESK

THE COMPANY

Thrive are currently working with one of our favourite clients who have locations and depots across England. They are one of the most respected and well known in their industry - servicing construction, logistics and civil engineering projects across the UK

THE ROLE

This is a fantastic opportunity to be part of a small, dedicated team working within a contact centre environment as a sales negotiator. You will get to work with various customers - looking after all aspects of their experience.

You will be responsible for delivering exceptional levels of customer service whilst being skilled in handling various accounts and being extremely organised.

THE PERSON

In order to succeed in this role you should be personable, communicative and driven. You will need to have a background in customer services - ideally in a contact or call centre / hire desk / inside sales / customer service environment.

You will be someone who makes sure that the customer experience is paramount, making sure to always exceed customer expectations.

As a strong team player you will be able to work well with a small, dedicated team.

THE PACKAGE

To £27,000 Package + Excellent benefits

LOCATION

The role is based on site and is commutable from Haydock, St Helens, Liverpool, New Boston, Crank, Rainhill, Sutton, Sutton Manor, Warrington, Manchester, Widnes, Wigan, Prescot, Huyton, Newton Le Willows, Kirkby, Skelmersdale, Runcorn, Billinge

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.