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Administrator

MTrec Recruitment
Posted a day ago, valid for 14 days
Location

North Shields, Tyne and Wear NE29 9AL, England

Contract type

Full Time

Employee Assistance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a permanent Administrator at MTrec Commercial, based in Newcastle, offering a salary of £25,000 per year.
  • Candidates should have at least 2 years of experience in a similar administrative role.
  • The role involves managing client emails, validating documents, and providing outstanding customer service.
  • Employees enjoy a 35-hour work week, 25 days of holiday (increasing to 28 after 5 years), and various benefits including a pension scheme and employee assistance programs.
  • The ideal candidate will possess good communication skills, knowledge of relevant legislation, and a positive approach to teamwork.

Rewards and Benefits on offer;

  • A permanent contract from day one.
  • 35 hour working week.
  • Newcastle based offices.
  • 25 days holidays + bank holidays increasing to 28 after 5 years
  • Pension - Employee 5% and Employer 3%
  • Parking on site
  • Death in service 3 times salary
  • Free Flu Jabs around flu season for those that wish to have them
  • Employee Assistance programme
  • Cycle to work scheme
  • Salary sacrifice Season ticket for the metro
  • A very secure, very well-established employer, with long term career progression.

The Company you will be working for;

MTrec Commercial is proudly representing our incredibly prestigious award-winning Newcastle based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation. This is a full time role working 35 hours.

They are now looking to recruit a permanent Administrator as soon as possible to join their highly trained team and to work in an unbelievable office environment.

The Role you will be doing;

  • Managing workflow of emails from clients and validating documents in addition to working through the diary system and chaser report.
  • Issuing letters and making calls when required in addition to ensuring any documentation is provided in a timely manner and that files are complete, accurate and up to date.
  • Ensuring an outstanding level of customer service is provided whilst adhering to the service level agreements in place.
  • General administration duties.
  • Able to act as a point of contact and work effectively with outside partners as and when required.

About you;

  • Good communication skills both written and oral.
  • Conversant with the relevant legislation and all FCA requirements.
  • Good knowledge of all processes, systems and products handled by the Admin.
  • Willingness to continue to develop any relevant knowledge or skills as required by the business.
  • Ability to work supportively and jointly with colleagues taking the lead when necessary.
  • Positive and determined approach to get the job done.
  • Treat customers fairly and demonstrates the required business culture and approach.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.