Production Administrator

Production Administrator/ Receptionist

Ashford Commercial are currently seeking a motivatedProduction Administrator/ Receptionist to join their team to assist with processing production & procurement administrative functions and you will report to the Production & Procurement Manager (P&PM).

This is a full time, permanent position, based in North Walsham

Salary: £25,000 per annum.

Key Knowledge, Skills & Experience:

• Good communication skills
• Customer service experience, to be able to deal with suppliers and customers with ease.
• Knowledge of Outlook/Word/Excel
• Able to utilise bespoke software, following training, both in house and external companies (portals).

Principle responsibilities:

• Working with the P&PM to organise and control factory capacity planning and loading.
• Receiving Goods In, and Processing Delivery Tickets.
• Purchase order matching.
• Working with the P&PM to produce KPIs for Supplier Performance
• Processing surveys accurately, raising queries and making amendments where necessary, following training.
• Printing of assembly sheets & Bar-Coding information, including distribution to the relevant departments.
• Ordering materials for production with external suppliers, including progress chasing.
• Processing of Replacement Orders, including ordering materials.
• Working with the P&PM to ensure that Root Cause Analysis is applied to issues relating to Production & Procurement.
• Answering and directing calls to the right areas
• Engaging with clients and customers as the first point of contact.
• Working with the P&PM to control and monitor stocks.

Health and Safety, Quality and the Environment:

• The Job Holder must ensure they are familiar with and keep up to date with all Ashford Commercial Policies and Procedures.
• Perform their duties in accordance with the requirements of their Job Description and the Integrated Quality / EMS Management System.
• This role is responsible for their own health and Safety at Work

Relationship Interfaces:

• P&PM
• Installation & Survey
• Quality / Environment & Health & Safety
• Production Staff
• Accounts
• Suppliers