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- Annual Salary: £30k - £35k DOE
- Location: Norwich
- Job Type: Full-time
We are seeking a Warehouse Supervisor to ensure the smooth operation within our warehouse and logistics function. This role involves providing leadership and management to a team of warehouse operatives and administrators, taking ownership of development and change projects, and actively participating in Health & Safety management. The ideal candidate will have experience in a similar role within a warehouse and manufacturing environment.
Day-to-day of the role:- Manage the Resource Plan, including Holidays, Sickness, Cover, Overtime, and Temporary staff needs.
- Supervise all warehouse processes daily, ensuring accuracy of paperwork for each process.
- Oversee the FTL Drivers and Administration team.
- Train, develop, and coach staff members.
- Ensure compliance with Health & Safety requirements, promoting a safety-first culture.
- Maintain the ORCASCAN system for stock integrity.
- Deliver the Service Level Agreement for each customer.
- Liaise with external warehouses (3PL) regarding space constraints, customer dispatches, and return loads to site.
- Collaborate with Operations and Technical departments around HELD stock and ensure procedures are followed by the warehouse team.
- Manage raw material requests from production and update QAD (WMS) accordingly.
- Investigate incidents and customer issues (NCR).
- Provide support and guidance for the transport department.
- Manage data flow relevant to other departments such as Finance and Sales Technical team.
- Monitor the Daily Process Master issued by Sales and provide feedback when needed.
- Support the Inventory department with WHS resources during stock take.
- Act as the warehouse contact for support required from other departments.
- Oversee and action all Feed and Regrind transactions.
- Plan and evaluate daily and weekly workloads.
- Proven experience managing teams within a warehouse and manufacturing environment.
- Experience in managing change and delivering projects.
- Proficiency in using WMS or ERP systems.
- Strong communication, leadership, and interpersonal skills.
- Forklift Truck Counterbalance license (beneficial but not essential).
- Knowledge of warehouse operations, inventory management, and logistics.
- Ability to work effectively under pressure and meet deadlines.
- Competitive salary and benefits package.
- Opportunity to work with a passionate and dedicated team.
- Opportunities for development and career progression.
- Monday to Friday, 7:00 AM - 4:00 PM (37.5 hours per week)
To apply for this Warehouse Supervisor position, please submit your CV and cover letter to detailing your relevant experience and why you are interested in this role.
