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My client is seeking a Technical Support Assistant for an immediate start. As a key member of the Technical team, you will play an essential role in supporting the Technical Manager with various technical activities. This role requires strong IT skills, effective communication, and a proactive approach to maintaining food safety, quality, and customer standards.
Responsibilities:
- Assist the Technical Manager in delivering technical support across the organisation.
- Complete and monitor Key Performance Indicators (KPIs).
- Manage and deliver Technical Training Modules for team members.
- Provide support during customer or third-party audits.
- Manage and communicate Non-Conformances identified in audits or third-party testing.
- Participate in the continuous improvement and rationalisation of paperwork across all departments.
Skills and Requirements:
- Thorough understanding of quality systems to ensure food safety, quality, legislative compliance, and customer requirements are consistently met.
- Strong practical IT skills, including experience with internal and web-based customer systems.
- Effective communication skills to interact positively with teams and stakeholders.
- Ability to work collaboratively within the factory environment.
Benefits:
- An opportunity to broaden your knowledge of technical and customer needs.
- Exposure to continuous improvement initiatives and system development.
- A supportive and engaging environment to enhance your skills and career growth.
