Service Coordinator

ACS Recruitment Solutions Ltd

Posted 19 days ago, valid for 25 days

Northampton, Northamptonshire NN68AX, England

£24,500 - £25,500 per annum

Full Time

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Sonic Summary

The position of Service Coordinator offers a salary ranging from £24,500 to £25,500 per annum, depending on experience.
This full-time role is office-based in Northampton and requires working Monday to Friday from 8 AM to 4:30 PM.
The main responsibilities include scheduling reactive repairs, assigning work to engineers, closing jobs, and invoicing.
Candidates should have previous scheduling experience, strong computer literacy, and good geographical knowledge of the UK.
The ideal applicant should also be educated to an above-average standard in Maths and English and demonstrate the ability to manage and multitask effectively.

Service Coordinator Salary - £24,500 - £25,500 per annum DOE Location - Northampton – Office basedHours - Full-time, Monday – Friday 8AM – 4:30PMOur client is looking for a Service Coordinator to assist within the Breakdown Service Department, the main purpose of this role is the administration and coordination of all aspects of the service offered to our customers. The role includes scheduling reactive repairs covering the UK, assigning work to engineers, closing jobs and invoicing.Responsibilities include:• Assigning engineers for reactive Breakdowns across the UK.• Effectively and efficiently planning engineers daily work schedules.• Invoicing jobs and chasing after completion.• Managing Spreadsheets - proficient in using Microsoft 365.• Pricing visits before and after completion.• Tracking Warranty, Sales Remedials, Defect Investigations.• Request purchase orders for services when applicable.• Enter in service request orders using company software.The ideal candidate:• Educated to an above average standard in Maths & English• Evidence of computer literacy in Word and Excel• Evidence of previous scheduling experience preferred.• Ability to manage & multitask to a set time scales in a fast-paced environment.• Good Geographical knowledge of the UK• Use of IT Microsoft and Excel

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