Sales Administrator

Job Title: Sales Administrator

Salary: 25,000 pa

Contract Type: Temporary to Permanent

Location: Northampton, NN2.

Hours: 40 hrs, Mon - Thurs: 07:00 - 17:00 Friday 08:00 - 12:00

The Role

Our client, a leading manufacturer of metal hose assemblies with over 35 years of industry experience, is looking for a dedicated Sales Administrator to join their team. Based in Kingsthorpe, Northampton, this multi-million-pound business serves a wide range of industries across the UK and overseas. As a Sales Administrator, you will provide essential administrative support, ensuring smooth operations and delivering exceptional customer service to clients. If you're organised, detail-oriented, and thrive in a fast-paced environment, this is an excellent opportunity to develop your career with a well-established company.

Responsibilities:

• Generate and analyse sales and finance reports to track performance and identify trends.
• Accurately process sales orders from receipt to completion.
• Prepare and provide detailed quotes to clients via phone and email.
• Monitor and update the status of customer orders, ensuring timely communication regarding product availability and order progress.
• Ensure smooth daily office operations by coordinating with internal teams, managing administrative tasks, and supporting the overall workflow.

Experience & Skills Required:

• Exceptional communication skills, both written and verbal, enabling clear and effective interaction with customers and colleagues.
• Proven experience in customer service or administrative roles, with a strong focus on supporting operations and customer satisfaction.
• An outgoing and proactive nature, with the drive to consistently update and engage customers, ensuring they are well-informed.
• High attention to detail, with the ability to accurately enter data and information, contributing to smooth and efficient office operations.

Impact Recruitment Services are acting as an employment agency on behalf of our client.

Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you.

All responses will be managed in line with the new GDPR regulations.