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- Lead, motivate, and develop the Internal Sales Team to achieve sales and customer service KPIs.
- Build strong relationships with customers and internal teams, ensuring seamless collaboration.
- Manage quote requests, orders, and after-sales processes efficiently.
- Implement proactive sales strategies to drive revenue growth.
- Monitor sales performance, analyse data, and report to senior management.
- Work cross-functionally with logistics, marketing, and external sales to align strategies.
- Conduct team meetings, one-to-ones, and provide ongoing coaching.
- Continuously improve processes to boost efficiency and customer satisfaction.
- Stay updated on market trends, competitor activities, and industry developments.
- 3+ years of experience in sales and/or customer service management (B2B preferred).
- Strong leadership skills with a track record of team success.
- Excellent communication and relationship-building abilities.
- Proven experience in developing and executing sales strategies.
- Analytical mindset with the ability to interpret sales data.
- Customer-focused approach with a passion for top-tier service.
- Proficiency in ERP, CRM, and Microsoft Office tools.
- A driving licence and access to your own transport is essential.
- Competitive salary
- Company phone & laptop
- Hybrid work options (post-probation)
- Free local gym membership (post-probation)
- Death-in-service benefit (3x annual salary)
- Company pension plan
- Ongoing training & professional development
- Fast-paced, high-growth environment with a supportive, team-oriented culture
