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Administration Coordinator
Basic Salary: £25,000 - £26,000 per annum (depending on relevant experience). Plus monthly commission and yearly company performance bonus. OTE £35,000 (based on commission and bonus).
Monthly commission (on average) £500 - all for carrying out the duties of the role
Yearly bonus based on overall performance of the company which is circa £3,000.
Monday - Friday, 8am - 4:30pm (early finish at 4pm on Friday)
Full time/ permanent
Lodge Farm, Northampton - Office based
25 days + 4 extra days per year for "wellbeing" days + plus 8 Bank Holidays (37 days in total).
Match Recruitment are recruiting on behalf of their established manufacturing client located in Northampton. They are looking a professional, personable, self-sufficient and reliable member of staff to join their small Customer Support team.
This is truly an exceptional opportunity to join a fantastic company. I’ve never seen an Administration (no hard sales) role earn such a lucrative commission and bonus scheme, purely for carrying out the duties of the role - from inbound enquiries from their established client based. The reason for this is they believe everyone in the company should benefit from their success. Which they do, with all staff earning a % of overall sales revenue made at their Northampton office - which was £7 million total sales revenue for their office of less than 25 people.
In our client’s own words:
The successful candidate will be responsible for identifying customer needs, providing accurate quotes, and selling parts while maximising upselling opportunities. This role requires a strong focus on achieving annual sales targets and delivering exceptional customer service. We offer a dynamic and inclusive work environment where every team member can make a significant impact. If you are passionate about customer service, have a knack for sales, and thrive in a dynamic team environment, we encourage you to apply. Join us in driving customer satisfaction and business growth!
What you’ll be doing on a day to day basis:
•Engage with customers to understand their part requirements and provide expert advice.
•Respond to customer inquiries promptly and professionally via phone and email.
•Prepare and deliver accurate and competitive quotes to customers.
•Process sales orders efficiently and ensure timely delivery of parts.
•Identify opportunities for upselling and cross-selling additional products and services.
•Monitor sales performance and report progress to the Customer Support Manager.
•Maintain an in-depth understanding of the product range and stay updated on new product launches.
•Collaborate with the inventory team to ensure stock levels meet customer demand.
•Work closely with the Customer Support Team to ensure a seamless customer experience.
•Participate in team meetings and contribute to process improvements.
•Maintain accurate records of customer interactions, sales, and inventory.
•Generate regular sales reports and provide insights for management review.
Please apply today to learn more and be considered and shortlisted.
Match Recruitment Ltd is a Recruitment Agency and Employment Business and REC Corporate member based in Wellingborough and operating across Northamptonshire and nearby areas. If you haven’t received contact within 72 hours, please consider yourself unsuccessful on this occasion. Please don’t be despondent and feel free to apply to future job adverts.
