Customer Relations Advisor

Office Angels

Posted 17 days ago, valid for 9 days

Northampton, Northamptonshire NN68AX, England

£24,000 - £28,800 per annum

Part Time

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Sonic Summary

The position is for a Customer Service Advisor based in Northampton, requiring an immediate start.
The role involves answering customer calls related to billing issues, product problems, and general inquiries, while maintaining professionalism.
Candidates must have a friendly demeanor, patience, and the ability to handle complaints and difficult situations.
The job offers a salary of £11.60 per hour and is a temporary position with the potential for permanent placement.
No specific years of experience are mentioned, but teamwork and calmness under pressure are essential traits.

Customer Service Advisor Monday to Friday Monday to Friday 9am-6pm£11.60p/hTemp position - Immediate start - Temp to Perm opportunity

Northampton

I am currently recruiting for a Customer Service Advisor, this position is to start immediately.

Duties to include;

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport
Update customer information in the customer service database during and after each call
Work with the management team to stay up-to-date on product knowledge and be informed of any changes in company policies

You will need to have the following;

Being able to work in a team
Patience
Ability to remain calm under pressure
Friendly and tactful personality
Being able to handle complaints and difficult situations

If you are interested in this role please contact

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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