Customer Service Advisor

Interaction - York

Posted 4 days ago, valid for 3 days

Northampton, Northamptonshire NN1 1UB, England

£11.44 - £11.44 per hour

Full Time

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Sonic Summary

The company is seeking a Customer Service Representative to enhance their customer service team and deliver a tailored customer experience.
This is a full-time temporary to permanent position with working hours from Monday to Friday, either from 8am to 5pm or 11am to 8pm, including alternate weekends.
The role involves building rapport with customers, listening to their needs, and providing exceptional service through strong product knowledge.
Candidates should possess excellent customer service skills, be great team players, and ideally have 6 months of contact center experience, although this is not essential.
Salary details are not provided, but interested applicants are encouraged to apply.

Customer Service Representative – Office working

Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience.

Employment Type: Full-time temporary to permanent position.

Working Hours: Monday - Friday 8am - 5pm or 11am – 8pm with alternate weekends.

Responsibilities of a Customer Service Representative

Build rapport with customers in a consultative manner

Listen to the customer's needs to ensure a positive and unique solution to their queries

Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides.

Communicating with customers and clients via live chat platforms.

The key skills / experience that we are looking for are:

Excellent customer service skills
Great team player
6 months Contact Centre background [not essential]
Strong communication skills

If this sounds like something you would be interested in, then please click APPLY NOW!

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