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Customer Service Advisor

Interaction Recruitment
Posted 16 hours ago, valid for 6 days
Location

Northampton, West Northamptonshire NN5, England

Salary

£12.21 per hour

Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Service Representative in an office setting, aimed at enhancing the customer experience for a unique client base.
  • This is a full-time, temporary to permanent role with working hours from 8am to 5pm, Monday to Sunday, requiring one weekend on and one off.
  • The pay for this role is £12.21 per hour, with payments made weekly.
  • Candidates should have at least 6 months of contact center experience, although it is not essential, and must possess excellent customer service and communication skills.
  • The primary responsibilities include building rapport with customers, listening to their needs, and providing exceptional service through various communication channels.

Customer Service Representative – Office working

 Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience.

Employment Type: Full-time temporary to permanent position.

Pay: £12.21 per hour, paid weekly.

Working Hours:  8am – 5pm, Monday – Sunday, One weekend on, one off.

Responsibilities of a Customer Service Representative

Build rapport with customers in a consultative manner

Listen to the customer's needs to ensure a positive and unique solution to their queries

Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides.

Communicating with customers and clients via live chat platforms.

The key skills / experience that we are looking for are:
 
 Excellent customer service skills
 Great team player
 6 months Contact Centre background [not essential]
 Strong communication skills

If this sounds like something you would be interested in, then please click APPLY NOW! 

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.