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Customer Service Representative

Osborne Appointments
Posted 9 hours ago, valid for 9 days
Location

Northampton, Northamptonshire NN1 1UB, England

Salary

£13 - £14 per hour

Contract type

Part Time

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Sonic Summary

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  • The role of Customer Service Representative is a temp to perm position located in Northampton.
  • Candidates must have 1 to 2 years of customer service experience and will work 40 hours per week, Monday to Friday.
  • Shifts are available from 7am to 4pm, 8am to 5pm, or 11am to 7pm.
  • The salary offered is up to £14.00 per hour, depending on experience.
  • Duties include monitoring customer records, managing calls, addressing complaints, and coordinating with the warehouse team.

Role: Customer Service Representative – Temp to Perm

Location: Northampton

Hours: Monday to Friday – 40 hours per week

Shifts available - Can work either of the following:

7am to 4pm, 8am to 5pm, 11am to 7pm 

Salary: Up to £14.00 per hour - dependant on experience

An excellent opportunity has arisen to join our clients dynamic and ambitious growing family run business.

Duties of a Customer Service Representative

  • Monitoring and updating customer records
  • Advising customers on products and upselling
  • Managing inbound and outbound calls for customers and clients.
  • Addressing complaints effectively
  • Coordinating with the warehouse team
  • Assisting in the trade centre to cover for holiday and sickness
  • Placing orders
  • Working closely with the Management and Sales team to ensure customer interactions are handled in a timely manner.

What we would like from you:

  • Highly motivated and focused individual
  • 1 to 2 years of customer service experience
  • Strong problem solving and conflict resolution skills
  • Excellent verbal and written communication
  • Proficient in Microsoft Office
  • Ability to work as part of a team and independently

If you are interested in this role, please apply below with your most recent CV.

MKTEMP

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

 

Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements.  In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.

 

 

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