Customer Service Representative

Osborne Appointments

Posted 20 hours ago, valid for 9 days

Northampton, Northamptonshire NN68AX, England

£14 per hour

Part Time

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Sonic Summary

The role of Customer Service Representative is a temp to perm position based in Northampton, requiring 40 hours of work per week from Monday to Friday.
Shifts are available from 7am to 4pm, 8am to 5pm, or 11am to 7pm.
The salary for this position is up to £14.00 per hour, depending on experience.
Candidates should have 1 to 2 years of customer service experience and possess strong problem-solving and communication skills.
The role involves managing customer records, handling calls, addressing complaints, and collaborating with the management and sales teams.

Role: Customer Service Representative – Temp to Perm

Location: Northampton

Hours: Monday to Friday – 40 hours per week

Shifts available - Can work either of the following:

7am to 4pm, 8am to 5pm, 11am to 7pm

Salary: Up to £14.00 per hour - dependant on experience

An excellent opportunity has arisen to join our clients dynamic and ambitious growing family run business.

Duties of a Customer Service Representative

Monitoring and updating customer records
Advising customers on products and upselling
Managing inbound and outbound calls for customers and clients.
Addressing complaints effectively
Coordinating with the warehouse team
Assisting in the trade centre to cover for holiday and sickness
Placing orders
Working closely with the Management and Sales team to ensure customer interactions are handled in a timely manner.

What we would like from you:

Highly motivated and focused individual
1 to 2 years of customer service experience
Strong problem solving and conflict resolution skills
Excellent verbal and written communication
Proficient in Microsoft Office
Ability to work as part of a team and independently

If you are interested in this role, please apply below with your most recent CV.

MKTEMP

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.

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